Return Policy

At theparischest.com, we aim to provide clarity and transparency regarding returns so that customers understand the principles and conditions that apply when purchasing our products. This Return Policy outlines the general guidelines related to returns, eligibility, and responsibilities. By placing an order on theparischest.com, you agree to the terms described in this policy.

General Return Principles

theparischest.com offers products that are design-focused and carefully curated. Due to the artistic and sculptural nature of many items, customers are encouraged to review product descriptions and images carefully before making a purchase. Returns are assessed on a case-by-case basis and must meet the conditions outlined in this policy.

Eligibility for Returns

To be considered for a return, items must be in their original condition. This includes being unused, undamaged, and returned with all original components and packaging where applicable. Products that show signs of use, wear, alteration, or damage caused after delivery may not be eligible for return.

Certain products may be excluded from return eligibility due to their nature. This can include limited edition items, custom or personalized pieces, or products marked as final sale at the time of purchase. Such exclusions are determined at the discretion of theparischest.com.

Condition Assessment

All returned items are subject to inspection upon receipt. theparischest.com reserves the right to determine whether a returned product meets the required condition standards. If an item does not meet these standards, the return may be declined.

Minor variations in appearance, texture, or finish that are inherent to the design or production process are not considered defects. These characteristics are part of the artistic quality of the products and do not qualify as reasons for return.

Damaged or Incorrect Items

If an item arrives with visible damage or is not the product originally ordered, it may be eligible for review. Customers may be required to provide supporting information to assist with the evaluation process. Each case is reviewed individually to determine the appropriate resolution in accordance with this policy.

Non-Returnable Situations

Returns may not be accepted in cases where damage results from improper handling, misuse, or failure to follow care instructions. Items that have been modified or repaired by third parties are also not eligible for return.

theparischest.com is not responsible for issues arising from inaccurate information provided at the time of purchase. Customers are responsible for ensuring that order details are correct before completing a transaction.

Refunds and Store Credit

When a return is approved, theparischest.com will determine the appropriate form of resolution. This may include a refund, replacement, or store credit, depending on the circumstances and availability of the product. The method of resolution is determined at our discretion and in accordance with applicable regulations.

Refunds, when applicable, are processed using the original payment method. theparischest.com does not guarantee immediate processing times, as this may depend on external payment providers.

Return Responsibility

Customers are responsible for ensuring that returned items are packaged securely to prevent damage during transit. theparischest.com is not liable for items that are lost or damaged during the return process if they were not properly packaged.

Policy Modifications

theparischest.com reserves the right to update or modify this Return Policy at any time. Changes may be made to reflect operational needs, product offerings, or legal requirements. Any updates will take effect once published on the website. Continued use of the website constitutes acceptance of the revised policy.

Commitment to Fairness

theparischest.com is committed to handling return requests fairly and consistently. Our goal is to balance customer satisfaction with respect for the craftsmanship and integrity of our products. This policy is designed to set clear expectations while ensuring a transparent and professional return process.